Set of 2 kitchen serving platters, Hermia Concept, 100% ceramic, 28 x 14 cm, Blue Tide

Payment Methods
You have several payment options available, so you can choose the one that is most convenient for you:

✔ Online payment by bank card
✔ Installment payment
✔ Bank transfer payment (payment order)*
✔ Payment via Google Pay / Apple Pay

Delivery
Delivery is carried out by the Sameday company for Bulgaria and Hungary and DHL for all other countries.
All products sold on www.dianmardecor.com are in stock and can be delivered within approximately 1-8 business days from the order placement, depending on the country.

As soon as the AWB (tracking number) is generated, you will receive an email with the tracking number so you can track your order in real time until it arrives.
Please note that any delays caused by the courier company cannot be attributed to Dianmar Decor SRL.

Return
You have 30 days to return the product, provided it is in perfect condition, free from any signs of use, and carefully packed in its original packaging. This way, we ensure you a simple and hassle-free experience!

* Payment by bank transfer must be completed within a maximum of 5 business days from the order placement. Otherwise, the order will be automatically canceled.

• ✔ Dishwasher safe up to 50 °C
• ✔ Microwave safe

GPSR – Safety Information (Ceramic / Porcelain / Glass Tableware)
Use

✔ Intended for food use, serving and drinking.
✔ Use the product only for its intended purpose (tableware/glasses/mugs).

Safe handling (fragile items)

⚠ Fragile product – handle with care to avoid breakage and injury.
⚠ Do not use if cracked, chipped, or with damaged edges.
✔ Avoid impacts and dropping.

Temperature and thermal shock

⚠ Avoid sudden temperature changes (e.g., from fridge directly into hot water), as this may cause cracking/breakage.
⚠ Do not place on direct flame or stovetop unless explicitly stated.

Dishwasher / microwave use

✔ Follow the instructions provided in the product description and on the packaging regarding:

Dishwasher safe / Not dishwasher safe

Microwave safe / Not microwave safe
⚠ If the product is not marked as compatible, hand wash is recommended and microwave use should be avoided.

Cleaning and care

✔ Wash before first use.
✔ Clean with standard dish soap and a soft sponge.
⚠ Avoid abrasive sponges or corrosive cleaners, which may scratch the surface (especially printed/decorated items).

Child safety

✔ Keep out of reach of children without supervision (risk of breakage and cuts).

Packaging and disposal

✔ Keep packaging materials away from children.
✔ Dispose of packaging according to local recycling regulations.
✔ If broken, collect shards carefully and dispose of them safely.