Payment Methods

You have several payment options available, so you can choose the one that is most convenient for you:

✔ Online payment by bank card
✔ Installment payment
✔ Bank transfer payment (payment order)*
✔ Payment via Google Pay / Apple Pay

* Payment by bank transfer must be completed within a maximum of 5 business days from the order placement. Otherwise, the order will be automatically canceled.

Delivery

Delivery is carried out by DPD for packages under 30 kg and EUROEXPRESS for packages above 30 kg.
This product sold on www.dianmardecor.com is in the supplier’s stock and will be delivered from Italy within approximately 1 - 8 business days from the order placement for packages delivered by DPD and up to 15 days for packages delivered by EUROEXPRESS.

As soon as the AWB (tracking number) is generated, you will receive an email with the tracking number so you can track your order in real time until it arrives.
Please note that any delays caused by the courier company cannot be attributed to Dianmar Decor SRL.

Return

You have 30 days to return the product, provided it is in perfect condition, free from any signs of use, and carefully packed in its original packaging. The return will be collected by Sameday or Fan Courier, and you will receive all return instructions and details by email.
This way, we ensure you a simple and hassle-free experience!

Economic operator information

✔ Manufacturer and responsible person: MAURO FERRETTI SRL
✔ Registered office: STRADA DELL’ARTIGIANATO 9, 01024, Castiglione in Teverina (VT), Italy
✔ Email: info@mauroferretti.it

✔ Distributor: Dianmar Decor SRL
✔ Address: Voluntari, Ilfov, Romania
✔ Email: contact@dianmardecor.com

Intended use

This product is intended for indoor use as an occasional table for supporting decorative items and lightweight personal belongings. It is not designed for use as a seat, step, support for persons or children’s furniture.

Safety and warnings

✔ Place the table on a level, stable and dry surface.
✔ Before use, check the stability of the table and the condition of the metal structure and rattan weave.
✔ Do not sit, stand or climb on the table. Do not allow children to climb or play on it.
✔ Do not exceed the maximum load specified by the manufacturer. If no limit is provided, avoid overloading the product.
✔ Distribute objects evenly across the surface. Avoid heavy loads concentrated in one area.
✔ Do not use the product if the structure is deformed, unstable or cracked, or if the rattan elements are broken or detached.
✔ Keep the product away from open flames, sparks, radiators and other strong heat sources.
✔ Protect the table from excessive moisture, standing water and sudden temperature changes.
✔ Do not place hot, wet, sharp or abrasive objects directly on the rattan surface.
✔ The product is not intended for outdoor use unless expressly specified by the manufacturer.
✔ Children must be supervised around the product.

Use

✔ Assemble the product according to the manufacturer’s instructions if it is supplied unassembled.
✔ Check the joints and fasteners periodically. Tighten them when necessary without applying excessive force.
✔ Lift the table by its metal frame when moving it. Do not drag it across the floor or lift it by the rattan surface.
✔ Use protective mats under decorative objects, plant pots, glasses or containers.
✔ Avoid striking, twisting or pressing the rattan weave.

Care and maintenance

✔ Remove dust with a soft, dry cloth or a soft-bristled brush.
✔ Clean the metal frame with a slightly damp cloth and dry it immediately.
✔ Clean the rattan gently, without soaking or aggressive rubbing.
✔ Do not use abrasive sponges, solvents, bleach or corrosive cleaning products.
✔ Wipe up spilled liquids immediately and allow the surface to dry completely.
✔ Protect the product from prolonged direct sunlight, which may cause fading or drying of the rattan.
✔ Periodically check for rust, loose joints and damage to the weave.

Packaging and disposal

✔ Remove all packaging materials before use.
✔ Keep plastic films, bags and small packaging components away from children, as they may present a suffocation hazard.
✔ Sort and dispose of packaging materials according to local regulations.
✔ At the end of the product’s useful life, dispose of it responsibly, taking its metal and rattan components into consideration.

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